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This will allow you to test your camera, microphone, speakers and internet connection and determine if they are suitable for online video consultations. Prior to your booked appointment please complete a precall test using the device you plan to use for your appointment. If you have not received this information and your appointment has been confirmed, please phone the site who will be hosting your appointment for assistance. If you are having a Video Call consultation delivered by a WA Country Heath service (WACHS) site,В please refer to the information and the URL that you have been provided in your appointment advice (letter, email, SMS). Regional patients:В If you are having a Video Call consultation delivered by a Metropolitan site, please select the hospital this appointment is occurring from.

Sir Charles Gairdner Hospital (external site).

Public Dental Health Service (external site).

Perth Children's Hospital (external site).

NMHS Mental Health Service (external site).

King Edward Memorial Hospital (external site).

Armadale Health Service (external site).

You may then be asked to select your clinic specialty. If you have not received this informationВ and your appointment has been confirmed, please phone the site who will be delivering your appointment for assistance.ДЄt the time of your booked appointment please select your hospital or health service to connect (refer to your appointment letter). Your specialist clinic will have provided you with a web link (URL) for your appointment at home. Video Call can only be used with Google Chrome, Microsoft Edge, Firefox or Apple Safari browsers.

#SCOPIA DESKTOP CLIENT SOFTWARE#

No additional software needs to be installed It can be used on a personal computer, laptop, tablet or mobile phone. Video Call is a web-based telehealth solution.

booking a telehealth venue at a nearby health service.

having your consultation at a family member or friend's house (if they have a better internet connection).

If your results are below the required speeds, you do not have a satisfactory internet connection and you will need to discuss alternatives with your health service provider, which might include:.

Your internet speed should be at least 500kbs for both 'download' and 'upload'.

Test your internet speed (external site).

Downloading, configuring and joining a meeting (PDF 293KB).

The application works on a variety of devices вЂ“ choose yours from the list below and follow the set up instructions.ДЄvaya Workplace works on a variety of devices вЂ“ choose yours from the list below and follow the set-up and meeting instructions. The Statewide Telehealth Service (STS) uses an application similar to Skype or Facetime to provide your consultation. If you have not received this information, contact your health service provider directly. Your specialist clinic will have provided you with dial-in number details for your appointment at home. Avaya Workplace Get your device ready for your appointment вЂ“ installing the Avaya Workplace application

#SCOPIA DESKTOP CLIENT DOWNLOAD#

It is important to note that downloading and installing applications and using your computer or device for a telehealth call will use data and may incur download costs from your internet service provider.

To test and/or download the application one week prior to your appointment.

Telehealth is not difficult, but some technology skills are required.

#SCOPIA DESKTOP CLIENT HOW TO#

If you are unsure about how to do this, you may want to ask for assistance from a family member or friend. to be reasonably confident with technology in order to download and use the telehealth application.A good internet connection (see below for how to do this on your chosen device).an appropriate computer, tablet, or mobile phone with a camera, microphone and speakers (or headset).To participate in a telehealth call, you will need: If you want to access a telehealth service, speak to your health service provider and ask if they offer telehealth.

If you have not received this information and your appointment has been confirmed, please phone the site who will be delivering your appointment for assistance. Your health service provider will have provided you with dial-in number or website details for your appointment at home. The two main applications used by WA Health service providers for telehealth are Avaya Wokplace and Video Call. You may be able to have your appointment with your specialist at home using telehealth.

Ambulance fees for seniors and pensioners.

Assistance with travel costs to receive medical care.

Telehealth вЂ“ delivering virtual care closer to home.

Screening mammography with BreastScreen WA.

Scopia desktop client